1. Define the objective

I ask “what is the change we want to see?” This allows me to visualize what a successful intervention will look like, clarify constraints, and identify the known unknowns.

2. Consult with stakeholders

I talk with the learners, the subject matter experts, and the sponsors to understand the needs and preferences. We explore goals and challenges together to ensure the design is both attainable and meaningful.

3. Prototype the concept

From a grounding in learning theory I draft the experience for immediate review and community sharing. I confirm the concept with key stakeholders before moving forward.

4. Build for accessibility

Building out the concept, I tailor the experience to learners, ensuring accessibility and ease of use. I use tech where needed to streamline integration and create materials. Then, I rigorously test the experience from the learner point of view, focusing on clarity, cohesion, and visual appeal.

5. Deliver and adapt

Delivery is packaged to increase motivation and minimize disruption to workflows. Feedback is gathered and any immediate adjustments are made to ensure a cohesive and comprehensive product.

6. Assess and look forward

Afterward, I analyze outcomes and compare them to expectations. Project materials are organized and archived for future use or adaptation. Next-phase ideation builds momentum for future work.